Shipping + Returns
 

Lilysa K and team prides herself in getting your shipment on time and in perfect condition. We're online shopping addicts too!

Garment: We totally get the excitement of receiving your goodies ASAP! For our local lovelies in Singapore, your order typically takes between 3 to 5 days for normal delivery. But hey, if you're in a rush to rock those new threads, we offer super speedy shipping options too! Opt for our fast shipment, and your package will dance its way to your doorstep in just 1 day, although there's a little extra sparkle in the form of added cost. Because fabulous fashion waits for no one, right?

Arm Candy: For every pre-order, do allow 1-2 business days for Lilysa K and team to sort out the parcels and orders once the shipment arrives at HQ. We courier each shipment to you with a tracker SMS, so you can track your parcel to help with the anxiety and anticipation of delivery! In unusual circumstances when the product is not deemed satisfactory (up to our discretion), we provide a free return and/or refund and/or replacement.

Returns Policy

What if my order doesn't fit quite right?

We want you to feel fabulous in every piece you choose from us! Rest assured, each item undergoes meticulous quality control to ensure it meets our high standards. However, if you find that your item isn't the perfect fit, don't fret! We offer hassle-free exchanges for different sizes.

How does the exchange process work?

Simply reach out to us within 7 days of receiving your order, and we'll guide you through the process. Please note that the return shipping cost will be at your own expense. Once we receive your item in its original condition, we'll swiftly send out your replacement size, and the shipping back to you is on us!

Do you offer refunds?

At this time, we don't offer refunds. But don't worry, we're committed to ensuring you're delighted with your purchase. If you have any concerns or questions about your order, please don't hesitate to get in touch with our friendly customer service team.